ネイティブとの会話をスムーズにする技術と表現 黒川 裕一(ベレ出版)
1.話しやすくする(良い雰囲気を作る)
(1)感動を素直に伝える
①Impress
I'm impressed!/That was really impressive!
②That〜
That was great!/That tastes great!/That sounds great!/That looks great!/That smells great!
③How〜
How interesting!/How fascinating!/How touching!/How moving!
How sad./How depressing./How heartbreaking./How unfortune.
(2)ほめる
①すごい!
Outstanding.(抜きん出て目を引くくらい凄い)
Fabulous.(信じられないくらい凄い)
Awesome.(恐ろしいくらい凄い)
②良くなった
You did (even/much) better than last time.
(3)あいづちを打つ
That makes (good/a lot of) sense.
I see what you mean.
(4)安心させる
You should be (just fine/okay/all right).
You can work it out.
Is there anything I can do?
(5)聴きたいとアピールする
Tell me all about it!
Will you tell me what you think?
(6)相手の言葉を繰り返す
You've got a headache? You did?
相手の言葉を①要約したり②一部分(名詞)を取り出して問い直す
(7)ありがとうと言ってみる
I appreciate your honest opinion.
Thank you for your advice.
I hope I didn't cause you too much trouble.
I hope I didn't take too long.
I hope I didn't take too much of your time.
2.流れをよくする
(1)分かったかどうか伝える
・Yesの場合(I think so.ではなく以下の表現とする)
①Yes, I do.
②I understand.
③I follow your logic.
④Yes, I got the essence of it.
・理解が難しい場合
①That's way too complicated for me.
②It seems beyond my comprehension.
③Will you say it again?
④Will you sat it more simply?
⑤Is there any other way to say it?
・部分的にわかった場合
①Not really, though I do understand parts of it.
②I got most of it.
(2)賛成・反対をしっかり伝える
・不賛成の場合
①(I'm afraid) I (just) don't agree with your solution.
②I have to disagree.
③I totally disagree.
・見方が違う場合
①I don't share your view.
・納得できない場合
①I don't think your point is valid.
・わからない場合
①I don't know about it.
②I'm not sure.
・賛成だが、熟慮したい場合
①You may be right, but I need to know more about this before I make
decisions.
②I know what you mean, but I'm not sure.
・条件付きの場合
①I agree, but I still have some reservations.
(3)物事をはっきりさせる
・自分が(相手の言ったことを理解しているか)確かめる
①I see.So you're saying 〜.Am I right(correct)?
・相手の言ったことを要約して確かめる
①To make it short and simple(In short/In brief), are you saying 〜?
・相手の言ったことを要約して言い直すように頼む
①Will you summarize what you said?
・ポイントを言ってほしい場合
①What's the bottom line of your solution?
②Let me get rigit to the point.
・言葉の意味を確かめたい場合
①Do you mean "〜" by "〜"? I just want to make sure.
②Will you tell me what you mean by "〜"?
・物事の関係を確かめたい場合
①What is the relationship between 〜 and 〜?
②Do 〜 have anything to do with 〜?
②So you think 〜 have something to do with 〜?
②Do 〜 have nothining to do with 〜?
3.話を広げ、深める
(1)具体的に話すことを求める
・具体的に言ってほしい場合
①Your report is still sort of vague.
②It seems not very clear.
③Will you be a little more specific?
・もう少し話してほしい場合
①Will you tell more about it?
②Will you give me some details?
(2)話題を選ぶ、変える
・関連したことを質問してみる
①There's something I've been wanting to ask you.
・気分を変えることを提案する
①Do you want to go do something?
②Why don't we get some fresh air?
③It might be a good idea to take a short break.
・(相手の話の一部から)話の流れを変える
①Speaking of 〜,
(3)掘り下げる質問をする
①I agree with you. But can't we see it from a different angle?
②Isn't there any other way?
(4)ユニークな質問をする
・連想をうながす
①What flower do you associate with her?
②What animal do you think he looks like?
③What color do you think would fit she best?
・有名人を持ち出す
①What would Thomas Edison say about our situation?
②Where would Akira Kurosawa shoot this film?
4.相手を答えやすくする
(1)より答えやすい質問に切り替える
・より具体的に質問する
①What do you think about 〜?
②How do you feel about 〜?
・気遣いを示す
①Are you alright?
②Is there anything wrong?
③Is there anything I can do for you?
(2)心の準備をうながす
・これから質問しますよとシグナルを送る
①May I ask you something?
②May I ask you a question?
③I have a couple of things to ask you.
④There are some things I want to ask you.
⑤I want to ask you about three things.
・聞きたいトピックをひとつに絞り込む
①Could we focus on "〜"?
②I'm particularly interested in the problem.
・時間に限りがあると伝える
①We're running out of time.Does anybody have any idea what we should do?
②We have only 60 minutes left.
③We only have 5 more minutes.
④The time is pressing.